“The place is clean, a little dark but nothing [like] what I’m used to. So I’m confused why I’m here,” Robert Irvine told Bill and Gail Darling, the owners of Coach Lamp Restaurant & Pub in Louisville, Ky. In addition to a tidy space, Robert also found good-tasting food, but it turns out that is where many of the business’ problems laid. The high-priced offerings on the menu — coupled with the too-formal ambiance that comes with white linen tablecloths — weren’t attracting locals, despite their tendency to visit a neighborhood restaurant nearby. Thanks to Robert’s tough-love approach, as well as his Restaurant: Impossible team’s work in transforming the outdoor patio into a welcoming space, however, Coach Lamp relaunched as an inviting, comfortable restaurant. Read on below to hear from Bill and find out how his eatery is doing a few weeks after Robert left.
Since Coach Lamp has reopened, business has jumped nearly 30 percent, according to Bill. “The liquor, beer [and] wine sales are 40 percent of the food sales …. The money is in the bar goods,” he says. “We are seeing more locals visiting.”