Restaurant Revisited: Poco’s on the Boulevard

by in Shows, November 21st, 2012

Robert Irvine at Poco's on the BoulevardWhen Robert Irvine arrived at Poco’s on the Boulevard in Kansas City, Mo., he met owner Claudia Endicott and her sister, Danna Gutierrez, who were ready and anxious to receive Robert’s constructive criticism about their Latin restaurant. Since their mother passed away several months ago, Poco’s had been dishing out inconsistent food, and Claudia had struggled with earning the respect of her staff. Robert and the Restaurant: Impossible team spent two days revamping the dining room and overhauling the menu, and in the end, they helped return Poco’s to its former glory. We checked in with Claudia a few months after Robert left to see how the restaurant is doing today.

Since the renovation, diners have been pleased with the changes at Poco’s. The restaurant is once again making a profit, and sales have risen $20,000 from July to August.

Claudia appreciates the updated decor, including the new paint color and expanded bar, and says that it has been well received by customers. “The counter space makes it more comfortable to spend time at the bar,” she tells us. She especially like the photo of her mom, Poco’s founder, which was hung near the entrance. “I feel like she’s present when I see it,” Claudia says of the image.

Robert’s new menu has proven to be a hit with customers, but Claudia says that she’s added a few dishes from their previous menu, like her “Mom’s award-winning fish tacos and basic burritos.”

The cooks now are working with Poco’s original recipes, and Claudia adds that they “are creating a recipe book to instruct new employees as well as control food servings and portions.” Claudia has been spending more time in the kitchen recently and “is learning how to prepare the food as well as helping to direct staff during heavy volume.”

Claudia notes that she and Danna have been “more sensitive to each other” since Robert left. She’s happy to report that she has “improved in her professional mannerism” and is being respected by her staff. “We are looking forward to the future and what it may hold for Poco’s,” she says.

More From Restaurant Revisited:

Oleander Bar and Grill (October 17)
Valley Inn (October 10)
Whistle Stop (October 3)
The Maple Tree Cafe (September 26)
Michele’s (September 19)
Paliani’s Restaurant (September 12)
Frankie’s (September 5)
Gusanoz (August 29)
Stella’s (August 8)
Italian Village (August 1)
Zandi’s (July 25)
The Main Dish (July 18)
Longbranch Steak and Seafood (July 11)
Horton’s Kids (June 13)
Pollard’s (May 30)
University Grill (May 23)
Ristorante Barolo (May 16)
Pappas (May 9)
Mama Lee’s (May 2)
Pelican Grill (April 25)
Valley View (March 14)

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Comments (171)

  1. Deborah says:

    Congratulations to pocos!!
    Aloha

  2. Cindy says:

    Love the show, Robert keep up the good work

  3. Cindy says:

    Love the show

  4. Denise Zuschmidt says:

    I was really proud of the way you both handled yourselves Your MOM would be proud Denise

  5. guest says:

    We just visited Poco's ourselves. The service was terrible. Burritos were dry. We felt the prices were high for what a person received. Appetizer came after we received the main dish. Our waitress kept sitting at the bar and didn't tend to our needs. We needed our water filled, waited for quite a while, so I took our glasses up to the bar. The waitress saw us and decided "oh, I need to fill their water!" We won't visit again—sorry. I think Robert should return……..

  6. Cassie says:

    I liked the family, hate the green color, hate the clutter? Please bring Tanya back!

  7. Restaurant food supplies are readymade foods that a restaurant needs. These are foods that your busy restaurant may not have the time to make, but are necessary for the preparation of certain dishes.

  8. Mark W says:

    I visited Poco's yesterday. (June 19). I got there about 6:45 in the evening. A family of 5 was just finishing up. From that point until I left at 7:30, I was the only customer in the place. I had good service and good food, but I don't see how the place is going to survive for long with that type of business. The server told me they do have good business on weekends, but mid-week? Not good at all.

  9. misswendee says:

    THIS episode was a tearjerker if there ever was one! Those two little girls were absolutely adorable and so very mature and humble. Such a refreshing change from some of the usual suspects we've come to know on this series. I wish them nothing but success, happiness and love in life! :)

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